SeoulFlowersOnline.com is dedicated towards safeguarding your privacy online. We are aware of the personally traceable details you share with us and thereby we take all the necessary actions to protect it.
Primarily, when a Third Party Merchant Moneybookers, which is Verisign Secured, processes your Credit Card, we do not receive any information related to your Credit Card. Moreover, as you place your orders, all we need to know is your name, e-mail address, mailing address, Credit Card number and its expiration date which helps us to process and complete the order. These formalities are done only to serve you as you have ordered our products and the given information will not be, under any circumstances, be passed on to any other source for commercial use. Only if the law requires it, then only will your personally identifiable details be disclosed by us, but not for any other reason, until we have your approval to do so.
Even if, to improve our website, we keep a mean of the total number of visitors to each of the sites, the personally traceable details is not derived in this course of action. To make our visitor's online experience better, we only use cookie technology (whereby our servers deposit special codes on a visitor's computer) to track non-personal information such as type of browser, operating system and domain names.
- How does SeoulFlowersOnline.com safeguard its customer's details?
Orders at SeoulFlowersOnline.com are placed via a secure server. All the details that you give, including your Credit card number, gets encrypted by the secure server software (SSL) before it reaches us. Thus, as it comes across the internet, it becomes unreadable. Moreover, all the customer details that we collect are protected against illegal access.
- Will SeoulFlowersOnline.com reveal the information it collects to outside parties?
- Order Cancellation
The total amount of the product is paid back by us to you when it has run out of stock or was mishandled and thereby corrupted by our delivery staff. Cancellation will not be permitted once the order is confirmed and submitted by the customer.
- Exchange and Refunds
We only refund, replace or exchange the goods that are delivered in damage condition due to rough handling by our delivery staff. We do not refund or exchange goods sold in proper condition.